Understanding Seller Marks

mr.bid shows badges on seller profiles and listings. Each one maps to a specific, checkable fact — a seller can hold several at once, or none yet. There is no single overall “trust tier”; every badge below stands on its own.

✓ Phone Verified

The seller confirmed the phone number on their account with an SMS code.

✓ ID Verified

Staff reviewed and approved a Ghana Card and a matching selfie. This is a staff-reviewed check, not an automated government ID lookup.

✓ Business Verified

Staff reviewed and approved business registration documents submitted on the verification desk.

★ Professional Seller

The seller has an active, paid Professional Seller subscription. This reflects a paid plan, not a verification outcome.

✓✓ Trusted Seller

Earned automatically once a seller's history clears all three bars:

  • ✓ At least 10 completed deals
  • ✓ At least 10 reviews
  • ✓ 90% or higher positive feedback
★★ Top Seller

mr.bid's highest seller mark, earned automatically once a seller's history clears all three bars:

  • ✓ At least 25 completed deals
  • ✓ At least 20 reviews
  • ✓ 95% or higher positive feedback

What mr.bid Verifies

Phone Number

Confirmed by SMS code to the number on the account.

Identity

Ghana Card and selfie, reviewed by staff on the verification desk.

Business Registration

Company documents, reviewed by staff for professional sellers.

Transaction History

Completed vs. cancelled deals, tracked automatically.

Community Feedback

Reviews and ratings from completed transactions.

Response Time

How quickly and how often a seller replies to messages.

Seller Performance Numbers

Completed Deals

How many transactions this seller has finished. Feeds directly into the Trusted and Top Seller badges above.

Response Rate & Time

How often and how quickly a seller replies to buyer messages.

Positive Feedback

Share of reviews that were positive. Trusted Seller needs 90%+, Top Seller needs 95%+, both alongside a minimum review count.

How to Earn These Marks

  • 1.Verify your phone and identity — Confirm your phone number and complete ID verification from your account settings.
  • 2.Complete transactions — Finish sales rather than cancelling them; completed-deal count is what unlocks Trusted and Top Seller.
  • 3.Respond quickly — Reply to buyer messages promptly; response rate and time are shown on your profile.
  • 4.Earn good reviews — Describe items accurately and deliver as promised so buyers leave positive feedback.